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Privacy Policy

Last Updated: November 2025

Sub Zero Temp Control (“we,” “our,” “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information, including information collected through our website, service requests, and SMS/text messaging programs.

Information We Collect

We may collect personal information when you:

  • Request HVAC services

  • Submit forms on our website

  • Contact us via phone, email, or online forms

  • Communicate with us through SMS/text messages

This information may include:

  • Name

  • Phone number

  • Email address

  • Service or office address

  • Details related to service requests or inquiries

How We Use Your Information

We use your information to:

  • Schedule and confirm service appointments

  • Provide service updates and technician arrival notifications

  • Send invoices, estimates, and payment reminders

  • Respond to customer inquiries and support requests

  • Send promotional or marketing messages (only with your consent)

  • Improve our customer service and communication processes

Text Messaging & Consent

By providing your mobile number, you consent to receive SMS/text messages from Sub Zero Temp Control.

  • Message frequency may vary

  • Message and data rates may apply depending on your wireless carrier

Messages may include:

  • Appointment reminders

  • Service confirmations

  • Technician arrival updates

  • Invoices and payment notifications

  • Promotional offers (optional and consent-based)

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP.

For assistance, reply HELP or contact us at:

📧 Email: subzerotempcontrol@gmail.com
📞 Phone: (360) 839-7670

Data Sharing

We do not sell your personal information to third parties.

We may share your information only with trusted service providers who assist us with:

  • Scheduling

  • Billing

  • Customer communication tools

All such providers are required to protect your information.

Data Security

We use reasonable and industry-standard security measures to protect your personal information from:

  • Unauthorized access

  • Loss or misuse

  • Disclosure or alteration

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Email: subzerotempcontrol@gmail.com
📞 Phone: (360) 839-7670
📍 Office Address:
7402 NE 131st Avenue
Vancouver, WA